Service Detail

Protect every new patient inquiry with missed-call recovery.

If the phone rings and your team cannot answer, you are not busy, you are leaking demand.

Why it matters now

Consumer patience is shrinking rapidly. Unanswered calls often lead to immediate abandonment—they just call the next dentist on the Google Maps list—resulting in permanently lost production.

The Missed-Call Safety Net

Missed-Call Text-Back

→ Immediate acknowledgment
→ Two choices: callback or booking link
→ Internal task for human follow-through

After-Hours Handling

Evenings and weekends no longer become invisible demand. Automated contextual messaging keeps leads warm until business hours resume.

Operational Rules

1

Strict Staff SLA for returning missed calls
2

Scripted callbacks focused on booking speed
3

Reporting on callback time & booked rate

Attribution & Compliance

Source Attribution

Call tracking shows which channels actually drive booked patients so ad and SEO decisions are grounded in outcomes.

PHI Compliance

Workflows avoid unnecessary clinical detail in messages and prioritize minimum-necessary collection.

Intake Automation Review Automation Pricing